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Product Overview | Technology Overview | Customer Services

Customer Services

XP Systems forms strong partnerships with its credit union customers. From well before conversion through system installation and beyond, we listen, provide answers, and keep customers educated and up-to-date. Our support and services include:


Site planning for new conversions


Pre-conversion education programs


Full on-site installation and conversion


24/7 telephone hotline support


Remote diagnostic services


Ongoing product enhancements


Continuing education in Moorpark and at customer locations


Regional Account Executives


Regional and local user groups


National customer conference


Internet site with private customer area


Internet support module


Comprehensive hardware and software documentation


Customer advisory group

John Bratsakis

 
"When XP Systems says they're a business partner, those aren't just empty words. They're truths the organization lives by."

John Bratsakis, CEO
Community Trust Credit Union